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The best way to manage the impacts of flood is to be prepared.

Knowing your local area and being aware of local conditions is essential when protecting yourself, your family, your livestock and your property.

Emergency flood plan and other resources

Like many natural disasters, it is very hard to respond to a flood efficiently without sufficient preparation and planning.

The NSW State Emergency Service (SES) has created an emergency floodsafe plan for your household or business. They also provide some additional resources for proper flood preparation on the FloodSafe website:

The Ministry for Police and Emergency Services has also worked with the SES to produce NSW State Flood plan.

This plan sets out the mitigation, preparation, warning, response and recovery arrangements for flooding in New South Wales and the responsibilities of agencies and organisations with regard to these functions.

We recommend you plan well in advance and understand the risks and hazards surrounding your home and/ or land.

How we can help

Local Land Services offer flood emergency advice and support where possible. Many of our officers are trained to oversee planning and lead relief programs during emergencies.

Flood information

For up to date and localised information about flooding in your region contact the SES on 132 500 or visit the NSW SES website.

Real-time water data app

The NSW Office of Water in DPI has released a mobile phone application for accessing real-time water data for New South Wales.

The application allows water users to instantly access information from handheld devices on stream and salinity levels for surface water, major dam levels and inflows and water table data.

This free mobile app is available for iPhone (iTunes store)  and Android (Google Play  store).

Our role in floods: Local Land Services and NSW DPI

Local Land Services and the NSW Department of Primary Industries (DPI) provide support for affected landholders during emergencies through Local Control Centres.

DPI are the lead agency, with staff from both agencies providing on ground support in the form of:

  • coordinating aerial surveillance of flood-affected areas and mustering if required
  • alerting landholders of stock that are stranded or otherwise at risk
  • providing onground support where needed
  • providing emergency accommodation for displaced companion animals and livestock.

Landholders should call 1300 795 299 or email to report all agricultural losses including fencing, crops and stranded, injured or deceased livestock.

Early reporting is essential to gain an understanding of flood damage extent.

Landholders who do not require support or assistance with stock and infrastructure are still encouraged to report damage and stock losses.

This information provides a more accurate picture of damage and losses across the region which assists with the allocation of adequate resources by the partnering agencies.

For life threatening emergencies, contact the SES on 132500.

Natural disaster recovery assistance for primary producers

There are a range of measures in place to support farmers affected by the current floods.

Read a summary of the support available.